This document explains the purposes for which we use cookies and similar technologies on our platform, Idealworks OS. It also provides guidance on how you can manage your preferences, including granting or revoking consent or objecting to certain uses at any time. All data that can be used to identify users is anonymised before transmission to any of our third-party data processors.
What Are Cookies?
Cookies and similar technologies, such as local storage and session storage, simplify your interaction with our Idealworks OS platform. When you visit, cookies are downloaded to your device as small text files by your browser. Additionally, third-party technologies like scripts and tags embedded in our websites may also set cookies for analytics purposes. Below, we outline the types of cookies we use, their purpose, and how you can adjust your settings.
Types of Cookies We Use
We classify cookies into three main categories based on their purpose:
1. Essential Cookies
These cookies are necessary for the website to function properly. Without them, features like authentication and certain app functionalities cannot work.
Name | Purpose | Description | Expiry |
CognitoIdentityServiceProvider.[idealworks tenant] | User Authentication | Enables secure access to AnyFleet and customer tenants through AWS Cognito. | Session |
cache-life-span, workbox-expiration-deleted | Cache Management | Ensures faster loading times by managing the cache and determining whether browser data should be updated. | Session |
locale | App Language | Sets the preferred language for the AnyFleet app. | Session |
map-order-tabs | State Caching | Remembers the last UI state to enhance user experience. | Session |
2. Functional Cookies
These cookies support additional functionality and enhance user experience.
Name | Purpose | Description | Expiry |
intercom-session-[app_id] | Session Tracking | Identifies unique browser sessions, extending the session with each successful login ping. | 1 Week |
intercom-device-id-[app_id] | Device Identification | Identifies unique devices interacting with Intercom Messenger to prevent misuse. | 9 Month |
intercom.intercom-state-[app_id] | Messenger State | Tracks the state of the Intercom Messenger (e.g., open, closed, minimized) for proper functionality. | Session |
3. Performance Cookies
These cookies help us analyze how users interact with our website, enabling us to monitor performance and improve user experience.
Name | Purpose | Description | Expiry |
ph_[idealworks_project]_posthog | Anonymous User Identification | Differentiates users by anonymous ID to generate reports on Idealworks OS usage, aiding in platform improvement and development. | 365 Days |
How to Manage and Delete Cookies
You have full control over the use of cookies. You can delete, allow, or disable cookies through your browser settings. Most browsers also allow you to set preferences for each individual cookie. If you prefer not to use cookies at all, you can configure your browser to notify you whenever a cookie is being set, allowing you to accept or deny it. The exact process for managing cookies depends on the browser you are using.